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Corporate Background The Hong Kong Export Credit Insurance Corporation (ECIC) was created by statute in 1966 to encourage and support export trade through the provision of insurance protection for Hong Kong exporters against non-payment risks arising from commercial and political events. Its capital is wholly owned by the Government of the Hong Kong Special Administrative Region, which also guarantees its contingent liability, currently standing at $30 billion. Established under the Hong Kong Export Credit Insurance Corporation Ordinance (Chapter 1115) the Corporation operates in accordance with the requirements laid down in the Ordinance. ECIC is a 'public body' under the Prevention of Bribery Ordinance. ECIC staff members are not permitted to accept any advantage from customers. Anybody offering any advantage to ECIC staff for any assistance in their capacity as public servants under the Ordinance commits an offence. Mission Statement To encourage and support the export trade through the provision of professional and customer-oriented services Quality Policy We are committed to providing professional and customer-oriented services in support of Hong Kong’s export trade, by upholding the principles of Total Quality Management and by fulfilling all our legal and customer requirements. We encourage the concerted participation of staff at all levels to ensure continuous improvement in service delivery of the highest quality, and to establish a reputation amongst our customers, Hong Kong’s exporters, for excellence, value for money and constant innovation. The comprehensive quality objectives underlying all our activities are regularly reviewed and improved upon, based on the current and likely future needs of customers for a range of insurance cover and a high standard of service. Our quality policy takes the form of a quality management system developed on the basis of ISO 9001:2008 requirements. Implementing this is the responsibility of each staff member. The Ordinance, Structure and Other Information Hong Kong Export Credit Insurance
Corporation Ordinance (Chapter 1115)  |
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